Manohit Teshni is committed to addressing all customer concerns and grievances promptly and efficiently.

In compliance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Redressal Officer to handle your complaints.

Email: support@manohitteshni.in

Phone: +91 9953625804

Response Time: Within 48 hours of receiving the complaint

If you have any concerns regarding:

- Product quality or defects

- Delivery issues

- Refund or cancellation requests

- Payment issues

- Any other service-related matters

Please send an email to support@manohitteshni.in with the following details:

- Order ID (if applicable)

- Full name and contact information

- Description of the issue

- Supporting documents (if any, such as photos or screenshots)

3. Resolution Process

Step 1: Acknowledgment — We will acknowledge your complaint within 48 hours.

Step 2: Investigation — We will review and investigate the issue within 3-5 business days.

Step 3: Resolution — We will provide a resolution or update within 7 business days from the date of acknowledgment.

If you are not satisfied with the resolution provided, you may escalate the matter to the senior management team at support@manohitteshni.in.